Terms and Conditions

Updated: 11 May 2020


WELCOME TO STULO!!

Stulo is trade name of Stulo Technologies (Pty) Ltd [2019/545818/07 registered in the Republic of South Africa].

Please read these terms and conditions carefully before using the Stulo website and the Stulo App. Your access to the website and your use of the App are dependent on your acceptance of and compliance with these terms and conditions. This applies to all visitors, users and others who access or use Stulo. By gaining access or visiting the Stulo website, you are entering into a to the agreement between you (the consumer) and Stulo Technologies (Pty) Ltd (the service provider) which you are obligated to comply with.

The terms “you,” “user” and “users” refer to all individuals and other persons who access or use Stulo Technologies’ Website, Software, and/or Services, including any companies and other legal entities that register accounts or otherwise access or use the services through their respective employees or representatives. The terms “we,” “us,” ”our,” and “company” refers to us, the service provider, Stulo Technologies. Furthermore, “service” refers to any service that the company provides. Any use of the above terminology in singular, plural and capitalization is as interchangeable and therefore refer to the same.

Definition of Key Terms
1.1) Service:

“Service” refers to the service we provide to you through our Stulo App/ website.

c) Content:

“Content” refers to the visual, audio or textual contents that are encountered by you through the use of the Stulo App/Website. It may include items such as : texts, images, sounds, videos as well as animations. It includes content Posted by you and all of the content provided by Sellers to promote and showcase sales of the Products.

d) You/User/Users:

The terms “you,” “user” and “users” refer to all individuals and other persons who access or use our Website, Software, and/or Services, including, without limitation, any companies, organizations or other legal entities that register accounts or otherwise access or use the Services through their respective employees, agents or representatives.

e) Copy or Publish:

“Copy or Publish” with reference to Stulo’s App or website refers to the cloning or publishing as a whole or in small parts, using any means, in any medium. It includes tampering or any other change or use as part of a software not belonging to Stulo Technologies (Pty) Ltd.

f) Device:

“Device” refers to any device, electronic application or electronic receiving device. (Computers, phones, laptops, tablets, etc.)

g) Licence:

License refers to a licence for usage of the Stulo App, permitted by us to you in the terms of this agreement.

h) Stulo App

“Stulo App” refers to the mobile software application which enables you to select order and pay for products. It also includes any “app” or other product, material or thing offered by us on our Website, including supporting material, in hard or soft copy, and whether or not bought by you. A reference to “Stulo” shall be a reference to all or part of the Stulo App/website.

i) Our Website:

“Our Website” or "website" refers to any website/service designed for electronic access or use by mobile or fixed devices which is owned, operated and built by us. It includes all of the hardware and software installations that enable Our Website to function.

j) Post:

“Post” refers to the placing on or into our website, the Stulo App or any our social media platforms of any content or material of any sort by any means.

k) Product:

“Products” refers to any product offered for sale on the Stulo App and the website, through any means of technology.

l) Seller:

“Seller” refers to an individual or organisation whose Products we offer for sale through the Stulo App/website.

m) Software:

“Software” refers to the software which makes up the Stulo App or which provides any electronic function which supports the use and functioning of Stulo’s App.

n) User Content:

User content” refers to all the content in which users post such User ratings and review, etc.

This Agreement

By using the services provided by Stulo, you agree to comply with all rules and regulations that the we have put in place. You agree to use the Stulo service for the solely for its intended purpose and are doing so for you, your dependents or for within your place of work.

Terms of the contract state that:

  • You agree to not use the service in any way that breaches any laws that are applicable to the country you are in.
  • You agree to not use the services to imitate or attempt to imitate Stulo, any Stulo employee, another user, or any other person or entity.
  • You agree to not partake in any other action that diminishes anyone’s use or enjoyment of our service, or which, as determined by us, may harm or offend Stulo or expose other users to liability.;
  • You agree that once you’ve created an account, you have given the most accurate information possible and that you will keep the accounts details up to date.
  • You agree to not use the service in any way or matter that impair service or interfere with any other user’s use of service.
  • You agree to not use any means to access the Stulo website and application for the purpose of reverse engineering the software and extracting/scraping any information displayed on the website and on the application. This applies to both manual and automatic or means to access the website or the service.
  • You agree to not use any manual process to monitor or copy any of the material on Stulo or for any other unauthorized purpose without our prior written consent.
  • You agree to not use any device, software, or routine that interferes with the proper working of Stulo.
  • You agree that when you request short message system text messages, within the service, that local standard rates will apply.
Account

You are solely responsible for all orders/cancellations and any activity that takes place in your account once it is registered. It is imperative to keep the details of your account as private as possible. If there are any issues with your account or concern with safety, contact us immediately. If you are removed from the app by Stulo for violating the terms and conditions, you are banned from using the app for 5 years. Stulo is intended only for access and use by individuals at least eighteen (18) years old. By accessing or using the website and the application, you warrant and represent that you are at least eighteen (18) years of age and with the full authority, right, and capacity to enter into this agreement and abide by all of the terms and conditions. If you are not at least eighteen (18) years old, you are prohibited from both the access and usage of Stulo.

Purchasing

The prices listed on our website and app may differ from the prices of the items in supermarkets and other retail stores. These prices will always include any additional sales tax required. Stulo is under no obligation to inform you when price changes occur. All products that are delivered by the company will be subject to a delivery fee as well as a shopper fee. These fees will be paid when the order has been checked out. Once an order has been accepted and the payment has been made, and the delivery of items has taken place, all charges will be non-refundable and final. Cancellation of orders will only be accepted if done 4 hours before an order is set to be delivered. Any promotional offers given out by Stulo to any users are done at our own discretion. The four ways to pay for the items purchased on the app are via:

  • Credit Card
  • Snapscan
  • Zapper
  • Voucher

We know that the safety your banking details are important. Stulo does not store any of your card/banking information.

Intellectual Property

Stulo and all its original content (excluding the account information of the users), features and functionality are and will remain the exclusive property of and its licensors.

Our trademarks may not be used in connection with any product or service that does not belong to Stulo Technologies without the prior written consent of Stulo Technologies.

These terms and conditions are not:

  1. A sale between Stulo Technologies and yourself;
  2. A transfer of control in terms of services or products, or anything else that is owned by Stulo Technologies;
  3. The license to control the services, website or any of the software that we have.
  4. A License to copy, or use anything on the Stulo website and the Stulo App for personal financial gain.
Feedback

You may offer us feedback immediately with information concerning errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our service. You acknowledge and agree that you shall not retain, acquire or assert any intellectual property right or other right, title or interest in the feedback that does not contain confidential information or proprietary information. Stulo is not under any obligation of confidentiality with respect to any feedback given.

Third-Party Websites

Stulo may contain links to third-party web sites or services that are not owned or controlled by us. Stulo has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third-party web sites or services. We do not warrant the offerings of any of these third-parties or their websites. If you gain access to these third-party websites, via the Stulo website or not, you acknowledge and agree that Stulo will not be responsible or liable for any loss or damage or alleged damage in connection with the use of these third-party sites. We strongly suggest that you look at the terms and conditions of the third-party websites before entering them.

Alcohol

Under no circumstances shall we sell any alcoholic product to anybody under the age of eighteen (18). Upon alcohol delivery, Stulo drivers will be required to ask for proof that you are above the legal drinking limit. By ordering alcohol using this service, you are confirming that you are over 18 years of age.

Termination and Suspension of Account

Stulo may terminate or suspend your account and bar access to our services immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the terms and conditions agreed upon. If you wish to terminate your account, you may simply discontinue using the service or uninstall the application from your mobile phone.

Intellectual Property Ownership

The services provided by Stulo are done so by an “as is” basis. You agree that your use of the Stulo website, its app and any content that you obtain from us are done so at your own risk. Neither Stulo nor anyone associated with the company makes any warranty with respect to the accuracy, availability and quality of the services. Stulo makes no representations or warranties of any kind as to the operation of their services, or the information, content or materials included therein. Neither Stulo nor anyone associated with company represents or warrants that the services, their content, or any services or items obtained through the services will be accurate, fresh, error-free, or uninterrupted, that mistakes will be corrected, that the delivery men or suppliers of the product that makes it available are free of viruses or other harmful components , or that the services or any services or items obtained through the services will otherwise meet your needs or expectations.

Stulo hereby disclaims all warranties of any kind, whether express or implied, statutory, or otherwise, including but not limited to any warranties of merchandise.

Terms and Conditions Amendments

We may make amendments to the terms and conditions at any time by posting the amended terms on this site. Your continued use of the app following the posting of revised terms and conditions means that you accept and agree to the changes. You are expected to check this page so you are aware of any changes, as they are binding on you. By continuing to access or use our service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer allowed access to the website and app.

Liability Limitations

Except as prohibited by law, you will hold us and our delivery personnel, management and employees unaccountable for any indirect, punitive, special, incidental, or consequential damage, however it arises through the use of this website and app, whether in an action of negligence or arising out of or in connection with this agreement, including without limitation any claim for personal injury or property damage, arising from this agreement and any violation by you of any federal, state, or local laws, statutes, rules, or regulations, even if company has been previously advised of the possibility of such damage. Except as prohibited by law, if there is liability found on the part of company, it will be limited to the amount paid for the products and/or services, and under no circumstances will there be consequential or punitive damages.

Indemnification

When you register with the Stulo website, your personal and corporate details will be provided to us. You agree to indemnify Stulo if you breach the agreement, you fail to adhere to all the laws and or a claim arises from your use of Stulo. by using the Stulo website, the app or any other services provided by us, you acknowledge that you have read these terms of service and agree to be bound by them.

THANKS FOR READING!

CONTACT DETAILS:

Email: support@stulo.co.za
WhatsApp: +27 87 057 4125